Frequently Asked Questions - Expert Assignment Help

General Queries

general-queries

What are the services you provide?

Please check the detailed list of services are provided on ‘our services‘ page.

What are the topics on which you can assist ?

We can take up all the possible topics in the subjects mentioned. In rare cases, if we are not able to take any topic, then we will be mentioning it to you before you have made any payment to us.

How to place an order ?

Please fill the order form on our ‘Place your order‘ page. You should also upload your assignment guideline documents while filling the form. This will help us give you a realistic quote. If you have more attachments then email us at [email protected]expertassignmenthelp.co.uk

How to contact you ?

You can contact us by

Email: [email protected]

Phone: +44 (203) 286 8649

Whatsapp: +61-420583050

Live Chat

How does your process works ?

Please see our ‘How it works‘ page to check this. It has been explained in a crisp and pictorial way.

Can I use Whatsapp for Chat ?

Yes. You can chat with us on Whatsapp +61-420583050 . You may save this number as ” expertassignmenthelp Audrey”, as it will be an easy recall.

What is your cancellation policy ?

Most often we start the work as soon as your order is placed. But in case of cancellation, you must quickly reach us and if your assignment has not been started, then we will accept your cancellation request and refund your money back.

Where are you located ?

Our offices are located at Queensland (Australia), London (UK), Amsterdam (Europe) and Florida (USA).

Service Queries

Service-query

Who are your experts ?

We have full time as well as contractual PhDs who work with us as subject matter experts. For all the subjects we take, we have a team of subject matter experts. We recruit only PhDs and post graduate gold medalists from top notch universities across the globe. They also undergo a performance test before being finally recruited as our Subject Matter Experts.

How do I receive my solution?

After we have received your solution from experts, it undergoes proofreading test and plagiarism test. After passing these tests, your solution is Emailed to you.

What is I am not satisfied with your solution ?

We are committed to delivering quality and it would be almost rare when you feel unsatisfied with our solution, but if you still are, then we will be undergoing FREE REWORK as per your suggestions. However, your suggestion should be in sync with your initial request. If your suggestions are different from what you have requested earlier, then it would be liable for extra charges. All responses are addressed within a maximum time interval of 24 hours. In case it is urgent or the deadline is very close it is handled on a high priority basis.

What is the average time to get the quote and then the final solution ?

Once you have sent a quote request to us, we send it to our experts to check its difficulty level, expert’s availability (depending on the deadline) and number of words. This takes around 30 minutes to 1 hour. Regarding assignment solution time; we can take even the tightest of deadlines (even less than 24 hours) as we have multiple experts under same subject across the globe, which means we are working 24*7. However, it should be noted that tight deadline assignments are priced higher than normal deadlines. We would request you to send your assignment well before the deadline date to save on cost.

Can I get in touch with the expert ?

No. You can not get in touch with the expert directly. We have a strict privacy protection policy and in order to protect your and expert’s confidentiality, all the communication is done through us.

Can I request to assign an expert from a specific country ?

Yes. Since we have both full time and as well as experts on contract from across the globe, you can ask for an expert from any specific country. However, it might (or might not) affect the quote.

What is mid review policy ?

To avoid last minute changes and panic situations, we have a unique mid review policy with assignments which do not have tight deadlines. At around half the deadline time, we send you half made assignment solution for review. You can check half of your solution and let us know if the expert is going in the right direction. After receiving your suggestions/ approval, we go ahead to complete the solution. This way you are saved with any last minute reworks. This is service is 100% FREE.

What if I have rework in the assignment ?

We have a rework policy in place at EAH so that the client is able to get these points rectified for free from our experts. For full satisfaction and understanding of our customers, we have drafted a transparent, detailed process for carrying out the revisions.

1. To avoid any confusion among the orders placed with us, please mention the order reference code at the top of the body of the mail sent to us for rework.
2. To be able to review your paper based on your comments, we must have a clear picture of what needs to be reworked. Please send us a bullet point list of rework details which needs to be carried out.
3. In case the rework details are within the scope of initial assignment instructions shared at the time of placing the order, we will carry them out within 24 hours of receipt of rework request.
4. However, if the revisions are outside the scope of initial assignment instructions, an extra fee might be required and the time needed to deliver it back is likely to increase. We will send a fresh quote to you for the same in such cases.
5. Rework requests will be taken if the client requests rework within 2 days from the time of delivery (applicable to both mid reviews and final assignment draft) to you. We request you to check your inbox at the specified deadlines.
6. The decision of the EAH administrator will be final in case of any dispute.
7. Additional documents sent after the payment is made are subject to the discretion of EAH for acceptance for the same order. As the expert cannot be blamed for not incorporating the inputs not shared at the time of payment so incorporating additional documents into the assignment might lead to a fresh paid rework order.

Plagiarism Queries

Plagiarism

How to I know that your solution is Plagiarism free ?

We understand that one of your main concern regarding your assignment solution is..it should be plagiarism FREE. Although our experts are committed to deliver original hand type solutions, but we leave no stone unturned when it comes to quality. After the expert has delivered the solution, we get the solutions tested on Turnitin (Writecheck) for plagiarism check and proofreading. Only after undoing corrections suggested by the software, solution is sent to you.
For all the assignments more than 1000 words, we offer a FREE Turnitin report so that you enjoy that extra peace of mind.

What are the types of plagiarisms which your solution will not have ?

We have strict policy for Plagiarism. Following are questionable under academic integrity and is considered as plagiarism under our quality standards.
1.Directly copying any part of another’s work
2.Summarising the work of another
3.Using or developing an idea or thesis derived from another person’s work
4.Using experimental results obtained by another.
Where ever it becomes important to use any of the above, we make sure that it is referenced without fail (both in-text and out-text referenced).

Do you sell or resell your assignments ?

NO. Every solution is custom made and is very specific to your assignment guidelines. We keep those solutions in our repository and do not sell or resell them.

Can I submit your solution as mine in my university ?

NO. Our solutions are only guidelines to assist you with your assignment problem. You should develop an understanding by reading our solution and then develop on your own.

Pricing & Discounts

Discount-offers

How is your price calculated ?

Our pricing depends on
-Difficulty level of the assignment.
-Proximity to deadline
-Word limits (Not applicable to programming, statistics and maths)

So, a tight deadline assignment will be dearer. Similarly, the more difficult the assignment, higher is its price.

I am facing difficulty in making payment. Kindly help

Kindly go to our payment page and you will find a step by step procedure of making payment. If you are facing difficulty, then contact us.

Email :[email protected]

Phone: +44 (203) 286 8649

Whatsapp: +61-420583050

 

Live Chat

Is my credit card information secured with you guys ?

Yes, 100%. To make the payment process smooth and secured, we have partnered with the most popular and trusted payment partners, PayPal. Your payments are processed on PayPal’s secured transaction portal. This essentially means that we do not store any information about your credit card.

What is your refund policy?

We have a 100% money refund policy. However, the refund is processed after a detailed scrutiny of the order. If we are not able to meet the deliverables defined at the time of payment, then we shall be refunding your money via PayPal. This decision is made by the management of AssignmentEssayHelp.com and would be final.

What modes of payment do you accept ?

We accept all the popular credit cards. You can also pay us if you have a PayPal account. However we do not accept money transfer through bank transfers or western union money transfer.

Are there any discount for regular customers ?

Yes. We have loyalty discount for our regular customers under which you will be offered 10% discount on your quote amount.

Are there any other festive discounts ?

Yes. Most often we have some or the other discount offer going on. Please stay tuned on our social media (Facebook and Twitter) to get updates.

Others

Others

Can I join you as subject expert ?

Yes you can. We have a country specific points of contact. Depending on your country, we would be sharing the contact details with you and you can approach them. For such queries, please email us at [email protected]

Any other query which has not been answered above ?

You can contact us by

Email: [email protected]

Phone: +44 (203) 286 8649

Whatsapp: +61-420583050

Live Chat

Sign Up For
Discounts