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Assessment 1: Develop a Case history and a Venue Condition Assessment Form.
Part 1: Case History (250 words)
You are required to write a brief case history of your chosen venue, and this should be considered as a prelude to Assessment 2. The case history should include;
∙ A description of the venue, its location, size and purpose.
∙ A history of the site, including any refurbishments or improvements. Providing values for these will add context and value.
∙ Current operating condition and maintenance schedule of the venue.
∙ A floor plan for the relevant Venue Condition Assessment
Please note that it is insufficient to simply cut & paste information from the venue's web site into your case history. You must use paraphrasing and properly reference the source of your information. Please see http://libguides.scu.edu.au/harvard for information about how to reference a web site, personal communication, and other sources you may use.
Part 2: Create a blank Venue Condition Assessment form, using the Microsoft Excel spreadsheet provided.
A VCA form is a record that allows the assessed condition of a venue to be measured. Its format is open to interpretation, however, a standard format may include;
∙ A table or spreadsheet in landscape format.
∙ A vertical menu on the left hand side that covers critical components of the venue. Section headings may include, for example, structure, fixtures and fittings, equipment, services. Details of each section should then be listed.
∙ A horizontal menu across the top will list how the venue will be assessed / evaluated and must include at least one theoretical framework.
You have been provided with a draft VCA form in Microsoft Excel format. This can be found under 'Forms and checklists' on the learning site. For this assessment task, you need to spend time conducting a visual audit of the items in the venue that you will report on for the second assessment task. Thus, in the spreadsheet for this assessment task, you simply need to list of all the facility assets (walls, tables, refrigerators, ovens, coffee machines, etc.) in the left column of the VCA form.
Assessment 2: Venue Design Analysis.
Part One: Venue Design Analysis (~750 words)
Using the theory in the readings and the study guide, explain the importance of venue design, and analyse whether proper design principles have been applied to your chosen venue.
∙ Has the intended purpose of the design been achieved?
∙ Have the objectives of the various stakeholders been met?
∙ Are there other considerations that were, or should have, been made in the design of the venue? Part Two: Venue Condition Assessment (~750 words)
Using the theory in the readings and the study guide, explain the rationale behind a Venue Condition Assessment based on:
∙ the theory, and
∙ the objectives – why we use it, and
∙ challenges – why sometimes it is hard to obtain the information, etc. and
∙ benefits associated with such an appraisal.
Assess the condition of your chosen venue using the VCA form created in Assessment 1 (with modifications after feedback).
The purpose behind a venue condition analysis is to provide recommendation to management about assets that may, for example, be nearing the end of their life cycle and will need replacement, or assets that may be damaged and require repair. As such, your VCA assessment must include recommendations that are succinct, yet provide enough details for management to act.
Assessment 3: Risk Assessment Report.
Part One: The notion of Risk (1,000 – 1,500 words)
Using the theory found in the readings and the study guide, critically evaluate the concept of 'Risk'. For instance, what is it? What is subject to risk? Why is it considered essential for a hospitality business to implement a risk management process?
Part Two: Venue Risk Analysis (1,000 – 1,500 words)
This section requires you to demonstrate your understanding of how to practically apply a risk management process by conducting a risk assessment of a venue. It is suggested you use the venue selected for Assessments 1 and 2.
Part 1 – The Notion of Risk
What is risk?
Business organisations and operations often get influenced by a large number of different attributes and components. It is not always possible to ensure that all components and support activities work as intended in all instances, leading to potential of failure in service, safety or desired outcome. This is what constitutes risk in any scenario. In a non-contextual aspect, risk is defined very broadly as a situation or scenario that involves potential of some harm or adverse effects that are not desired (McNeil, Frey & Embrechts 2015). Without a specific context, risk covers a large number of different aspects including – harm to personnel health, damage to property, financial losses, loss of equipment, damage to the environment and many others.
Similar to the type of different risk scenarios, the sources of such risk factors can also range to a significant degree, for instance risk can arise from a natural disaster and even a wet floor open to walking due to negligence. In a workplace scenario, majority of risk factors arise due to poor quality control or lack of proper maintenance. Risk strictly deals with the probability that an adverse effect or harmful impact can come forward in a situation from different sources. It is essentially a combination of the level of severity of the adverse effect and the probability of the risk factor occurring (Hubbard 2009). In any situation, achieving absolutely zero risk is feasibly impossible and therefore, risk cannot be fully eliminated, only minimized.
What is subject to risk?
Risk is a very broad concept and ultimately covers a really large number of different subjects and processes. The notion of risk in any situation is that anything that is important is subject to risk from market and environmental factors (Clifton 2012). Some common examples of subjects to risk include the following:
- Investments: investments in a market are always subject to change according to fluctuations in the market trends and economy. A negative change due to adverse market condition is a risk to investments made.
Personnel safety: human resources and customers are also at risk due to many risk factors, such as improper maintenance of building, broken furniture, and wet floor open for walking.
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