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Read the 3 Case Studies below and select ONE as the basis of your analysis and discussion.
Please indicate clearly which Case Study you have chosen
Case Study 2 – Conflict of Interest
Hardeep is the IT manager in a government department with more than 500 staff members and six branches across Australia. His department has decided to acquire an enterprise resource planning (ERP) system. A request for proposal (RFP) for the procurement of the software has been advertised in a number of Australian newspapers. Two local companies have responded to the advertisement and have sent their offers to the department.
When Hardeep has examined the offers, he has found that Company A's offer is slightly better than that of Company B. To his surprise, Company B's offer has been made by Mandeep, who is his best friend, and the general manager of Company B.
Although the initial cost of Company B's software appears less than that of Company A, Company B's software may require some modifications which could eventually increase the total cost.
To complicate matters, Hardeep has received a phone call from Mandeep, urging him to favour his
offer as he needs this work. Discuss briefly how Hardeep's friendship with Mandeep causes an ethical problem. Follow your brief discussion with a recommendation on this issue. Be sure to support this recommendation with reasons informed by your research and thinking on the ethical issues identified in your discussion.
Case Study 5 – Use of Company Computers
Joseph is a security administrator for a company with 500 employees, this is an ongoing job (not a
short contract) and he wishes to stay at this company for a long time. His manager gives him the task of providing weekly reports showing which web pages have been accessed by individual employees and flagging any websites that are questionable (such as pornography).
Joseph is aware that employees have not been asked to sign any agreement about which web page
they visit while at work using work computers. He is also aware that employees may be penalised.
PE_Assignment1_Set B – Jan 2017. Discuss briefly the ethical dilemma that this presents to Joseph outlining the potential outcomes if he provides the report. Show your utilisation of either Thomas White or Chris MacDonald’s methodology to demonstrate how Joseph might analyse and resolve the dilemma. Provide a recommendation of what actions Joseph should take and how he should communicate his choices.
Include in your answer those clauses from the ACS code of Ethics and ACS code of Professional
Conduct that are relevant and briefly explain why. Refer also to any relevant legislation again with an explanation of how it relates.
Case Study 12 – Trans Australia Solutions
'Trans Australia Solutions' has been operating as a solutions provider for many years. Despite the
grand name, it had actually been quite a small company for over half that time, but work was
increasing and the company was growing rapidly.
Fortunately, the management team had been formed from ACS PY graduates, and so when they
originally started the company, they put in place a governance structure, a code of ethics, a project
management methodology, and they used SFIA for recruitment and career paths.
As the company continued to grow, they often found that they were too busy to interview
contractors, and sometimes a project was delayed because of staff shortages. So they decided to
employ a full-time HR manager to look after their employment requirements.
Pradip was hired as the HR manager. Not only was he experienced, he was familiar with SFIA and he had many contacts in the recruitment industry.
Everything seemed to go smoothly at first, and contractors were always available when required.
However, the CEO became concerned when the Accountant informed him that the company's
contractor wage costs had increased 20% over the past year (adjusted for inflation). The Accountant said that almost all of the contractors were being supplied by a new recruitment company 'Job 4U', instead of being employed directly.
The CEO was concerned and asked the company auditor to investigate. The auditor discovered that Jobs 4U was owned by Pradip's wife. He also questioned several of the contractors who said that Pradip had refused to employ them unless they applied for work through Jobs 4U.
The CEO called Pradip and accused him of unethical behavior. However, Pradip defended his
actions saying that under his management, the company always had the right staff and the right
times, so that the project were not delayed. This saved the company more than the 20% increase in staff costs.
Do you believe that Pradip's actions are ethical?
From what you have learned during Week s 3 and 4 of your Professional Environments Course,
discuss ethical, professional and legal issues which you consider arise from this scenario. Make some recommendations of actions which could be taken to resolve the situation and/or to minimize the chance the scenario may recur. Support your answers with relevant references (as well as the Codes and Laws).
There are a clear difference and distance between the ethical and moral consideration and the professional sector. The decision-making process of an individual is needed to be controlled by ethics and morality (Shaw & Barry 2015). This assignment is intended to describe the case study of the Hardeep that describes a situation where ethical dilemma can occur. This assignment also provides a different solution to this ethical dilemma.
The moral and ethical dilemma in decision-making:
As per the case study, Hardeep is in a dilemma whether to accept the proposal of his friend Mandeep, the general manager of Company B as to him. The offer of Company A seems more beneficial for his company rather than company B. There is, therefore, a conflict in Hardeep between his personal ethics and organisational wellbeing.
In this case, Hardeep is a stake in this decision as to the IT manager of his company. However, friendship has a sympathetic value for an individual (Staub 2013). However, in order to be loyal and ethical towards the benefit of his company, he needs to consider the wellbeing of the company first (Weiss 2014). In this case, Hardeep needs to consider professional integrity first rather than other things. However, respect of the person is also necessary, and Hardeep must reject the proposal of Mandeep in that way so that the friendship among them cannot be ruined. For this purpose, Hardeep can describe the benefits that they are receiving from the first company, and then he provides a chance to rectify the problem of Mandeep's company. If Mandeep fails to achieve this, then Hardeep can reject their company.
There are some options for Hardeep to take. First, he can accept the offer of Company A's offer. Second, he can satisfy his best friend Mandeep by accepting his proposal. Third, he can also give time to Mandeep to modify their software as per Hardeep's requirements. Undertaking the decision to go for his company's benefit, Hardeep can save the company's financial loss. On the other hand, if he accepts the proposal of Mandeep, company B will be benefitted; however; Hardeep's company can suffer a financial loss (McCurry 2017).